Question 1

How do I book an appointment?

Accepted Answer

Use our online booking form to request your preferred date, time and service. A team member will confirm by email or phone.

Question 2

Is a deposit required?

Accepted Answer

Yes — a $30 non-refundable deposit is required to secure every appointment. It is applied toward your final service total and can be paid securely via Square.

Question 3

What is your cancellation policy?

Accepted Answer

We kindly ask for at least 24 hours notice for cancellations or rescheduling. Deposits are non-refundable but can be transferred to a rescheduled appointment within 14 days.

Question 4

Do you accept walk-ins?

Accepted Answer

Walk-ins are welcome based on stylist availability, but we strongly recommend booking ahead so we can prepare for the service you'd like.

Question 5

How long will my appointment take?

Accepted Answer

Most services are 30 to 60 minutes. Color, highlights and balayage may run longer — your stylist will confirm the estimated time at consultation.

Question 6

What products do you use?

Accepted Answer

We use professional, salon-grade products selected for results and hair health. Your stylist is happy to recommend an at-home routine.

Question 7

Do you offer bridal or special-event makeup?

Accepted Answer

Yes — we offer soft glam, bridal and special-event makeup. Please mention your event date in the booking notes so we can plan accordingly.

Question 8

Where are you located?

Accepted Answer

5604 Mall Del Norte Dr. STE A, Laredo, TX 78041. We are easy to reach from anywhere in Laredo, with parking on site.

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